Appointments & Referrals
To Book an Appointments Online
Use the MHS GENESIS Patient Portal to book an appointment by sending a message to your provider.
For more information about MHS Genesis, please download the brochure: MHS GENESIS Brochure.
To Schedule an Appointment By Phone
Call the central appointments line:
(559) 998-0889.
Monday - Friday: 7:30 am - 4 pm
Weekends & Holidays : Closed
MHS Nurse Advice Line
Nurse Advice Line (NAL): 1(800) 874-2273, Option: 1
MHS Nurse Advice Line For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral.
How To Cancel Appointment
Please call 559-998-0889 or send a MHS GENESIS Patient Portal message at least 24 hours prior to cancel your appointment.
Finding TRICARE Resources
Need to know more about TRICARE referrals and pre-authorizations? Visit TRICARE West Referrals and Pre-Authorizations.
Want to check the status of your referral? Login to TriWest's secure portal to view your referrals and more.
(Note: If you haven’t already done so, you’ll need to create an account with TriWest to login to their portal.)