Pharmacy

We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost from our pharmacy. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Basic Core Formulary. Call us at 559-998-4499 to see if your drug is available. We provide up to a 90-day supply for most drugs.

Our Military Pharmacy Services

• For all refills, please use the refill line at 559-234-3522
• Please allow 48 hours or two business days to refill your prescription.
• Prescriptions will be held for 7 days and returned to stock if not picked up in that time. If you encounter any problems with the refill system, please call the pharmacy directly and we will do our best to serve you.

Patients are also encouraged to use home delivery through Express Scripts by calling 1-877-363-1303 or https://militaryrx.express-scripts.com/home-delivery.

Eligibility Requirements:

When presenting for service of any kind at the pharmacy you must show a valid Department of Defense ID card.

When picking up prescription medications for anyone other than yourself you must

• Have the patients I.D. card for patients ages 14 and up. (A photocopy of the ID is authorized to show proof of eligibility, not for base access)
• For children younger than 14 years of age, you must show an eligible family member or patient’s agent ID card at the time of pick-up.

Getting a New Civilian Prescription Filled

• Patients must bring their prescription(s) to the pharmacy in person or have your health care provider electronically send the prescription(s) to us. 

Maintenance Drugs

Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to Active duty service members. Search the List of Maintenance Drugs to see if you have a prescription you should have transferred to be filled here at Naval Health Clinic Lemoore or via home delivery.

Transferring Prescriptions

If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 877-882-3335 to learn more about prescription transfers. 

Basic Core Formulary

All military pharmacies have a Basic Core Formulary. The Basic Core Formulary is a list of drugs that are available at all full-service military pharmacies. Call us at 559-998-4499 to see if your drug is available [or use our Basic Core Formulary Search Tool.

Basic Core Formulary Search Tool

Use the Basic Core Formulary Search Tool to see if your drug is available at your military pharmacy. A search can tell you:

• Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
• Alternative drugs

To start your search, you’ll need to enter the brand or generic name of the drug.

Filling Prescriptions

Prescriptions must be written in ink or type written and must show the following:

• Patient’s full name.
• Date the prescription was written.
• Patient’s age or date of birth.
• Full name of drug, form of drug, dosage size or strength, and quantity to be dispensed.
• Complete directions for the patient. ("Take as directed" is not considered adequate instruction and must be avoided.)
• Legible signature of the prescriber. The prescriber’s name, stamped, typed, or hand printed on the prescription, and signature.
• Number of refills authorized.
• The prescriber’s Drug Enforcement Administration (DEA) Number if writing for a controlled or narcotic medication.

Prescription Time Limits:

• Non-controlled prescriptions - Must be filled within 1 year of the date originally written. These prescriptions may be refilled, if authorized by the prescriber for up to 12 months from the date originally written.
• Controlled substance prescriptions - Classified as a DEA Schedule III, IV or V must be filled within 180 days of the date originally written. These prescriptions may be refilled if authorized by the prescriber, for up to 6 months after the date written.
• Narcotic substance prescriptions - Classified as a DEA Schedule II must be filled within 60 days from the date originally written. These prescriptions cannot be refilled.

Refill & Renewal… What’s the difference?:

Refill:

• A REFILL applies to prescriptions that can be refilled by the pharmacy WITHOUT contacting the prescriber. For example, a prescription for ibuprofen with three refills can be requested by the patient three times or until the prescription expires, usually within one year.
• How do I request a REFILL? At this time refills may only be requested by phone. 559-234-3522.
• How long does it take? 48 hours or 2 business days. (Same day refills are NOT available except in extreme situations.)

Picking up your refill:

To pick up a refilled prescription at the main clinic, please proceed to our ScriptCenter Dispensing Kiosk by the main entrance to retrieve your medications.  If picking up a refrigerated item, please pull a ticket from the pharmacy ticket kiosk and select “Called in Refill” button on the screen and wait to be called.  Our new refill phone number is 559-234-3522.

Renewal:

• A RENEWAL applies to prescriptions that a patient uses for chronic illnesses and there are NO refills left. In this case, a renewal request must be sent to the prescribing provider for evaluation.
• RENEWALS can be requested through the MHS GENESIS Patient Portal https://my.mhsgenesis.health.mil.