Patient Resources

Referral of Primary Care Services to the TRICARE Network Beginning June 1, 2023

Over the next year, Naval Health Clinic Lemoore will have a shortage of primary care providers.  Appointments for routine primary care will only be available for our active duty and active duty family members.

A message was sent via the MHS GENESIS Patient Portal this morning, May 30, 2023, to the following beneficiaries:
  • Retiree or a family member of a retiree enrolled in TRICARE Prime, your enrollment continues with Naval Health Clinic Lemoore.
    • To get routine care, you must call the NHCL appointment line at 559-998-0889 for a referral to the TRICARE network. Please ensure this referral is in place before seeking care to prevent unnecessary billing.
    • You are responsible for your TRICARE Prime copayments.
    • Click this link to view the letter
  • TRICARE Plus beneficiary, you should plan now to find a new primary care manager using your TRICARE Select, Medicare or other health insurance for at least the next year.
    • Naval Health Clinic Lemoore will provide referrals and assist with coordinating this network care.  Please ensure this referral is in place before seeking care to prevent unnecessary billing.
    • Click this link to view the letter
You still have access to pharmacy, immunizations, limited specialty clinics (on a space available basis), and the urgent care clinic. 

There will be many questions during this process and a system has put in place to assist all patients with questions and concerns. 

Questions may be sent to:

dha.lemoore.lemoore-nhc.list.nhclemoorereferralquestions@health.mil 

The Naval Health Clinic Lemoore Virtual Facebook Town Hall 



Join us as we answer your questions regarding the temporary referral of primary care services to the TRICARE network for retirees and their family members.

When: Monday, June 5, 2023 at 6 p.m. 
Where: Online at the official Naval Health Clinic Lemoore Facebook page event:
 https://fb.me/e/1dMCGAGFK?mibextid=Z0UBBX

Please email your questions to: dha.lemoore.lemoore-nhc.list.nhclemoorereferralquestions@health.mil

**You DO NOT need a Facebook account to watch.




 
Updated: June 8, 2023

Contact Us

Appointment Phone Line

You will hear continuous ringing until your call is answered

(559)998-0889

Referral Management

(559) 998-2525

Utilization Manager

(559) 998-4414

TRICARE Liaison Officer

(559) 998-4456

Beneficiary Counseling, Assistance Coordinator & Debt Collection Assistance

(559) 998-2552

Enrollment Manager

(559) 998-4475

Case Management

(559) 998-0243​​

HEDIS/Population Health

(559) 998-1251

Customer Relations 

(559) 998-4458

Referral Questions

dha.lemoore.lemoore-nhc.list.nhclemoorereferralquestions@health.mil 

Medical Records

(559) 998-4442

TRICARE West Region

1(844)866-9378
Or visit www.tricare­-west.com for help in finding a network provider or finding your referral. 
 
Don't forget to keep your family's information up-to-date in DEERS.